We build custom systems that take on the manual work, alert your team on their own and talk to WhatsApp, where your customer already is.
23
systems built
16
sectors
2
countries
We do not sell packages. We start from whatever is jamming the operation today and build only what fixes it.
For when the operation no longer fits in a spreadsheet, a makeshift app or a notebook. The system is yours, built around how your team already works, not the other way round.
The system answers, records the order and alerts the team on its own, on the channel your customer already uses. Nobody has to sit with a phone in hand all day.
A new system is not always the answer. Often it is connecting what you already use to what is missing, and no longer typing the same thing in two places.
The customer writes on WhatsApp. From there the system does the work: it understands the request, records it, replies, and only calls a person when a person is genuinely needed.
Interactive diagram unavailable on this device, the flow is described below.
Customer on WhatsApp
Writes to the number they already know. Nothing to install, no account to create.
Intake
The message reaches the system in seconds, with that contact's history attached.
Business rules
This is where your company lives: price, lead time, stock, who handles what.
Queue
A spike in messages breaks nothing. What arrives together is processed in order.
Interpretation
Understands what the person wants in plain text and replies, or hands over when a human is needed.
Database
What happened stays recorded. This is the memory that never goes on holiday.
Your team
Gets only what needs a human decision, with the case already summarised and organised.
Each phase ends with a deliverable that exists, a document or a system that is live. If the phase is over and you have nothing in hand, it is not over.
You explain how the operation works today and what is still done by hand. Whoever runs the review is whoever builds, you are not talking to a salesperson.
Scope, architecture and cost in writing, before a single line of code. It is the document that defines what you are buying.
Short cycles, with the system running in front of you at every delivery. At the end, the repository goes to your company's name.
Six phases, each with a named deliverable, including what happens when the scope changes, which is the question every client who has been burned asks.
No templates and no generic code. Below, two demos of what is running today; the rest is on the portfolio page.
The guest orders from their phone or the table tablet, the waiter takes orders on a handheld, and the kitchen gets it without anyone retyping. It runs on the local network, if the internet drops, the floor keeps selling.
Per-customer balances, margin calculated automatically, sales and stock reports. One place, instead of three spreadsheets nobody reconciles.
The people who build are the people who answer. If your case is not for us, we say so in the first conversation instead of sending a proposal that does not hold up.
